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  1. ASAP Cleaning Company Ltd is pleased to offer its cleaning services throughout the entirety of Southwest London. Whether you are located in Westminster, Southwark, Richmond upon Thames, Wandsworth, Lambeth, Hammersmith and Fulham, Merton, Kingston upon Thames, Croydon, Sutton, Ealing, Hounslow, Lewisham, or Bromley our team is dedicated to providing efficient and reliable cleaning services to meet your needs. From regular domestic cleaning to commercial and industrial cleaning projects, we are committed to delivering high-quality service to all our customers across Southwest London.

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  1. What services does ASAP Cleaning Company specialise in? ASAP Cleaning Company specializes in end of tenancy cleaning, domestic and commercial carpet and floor cleaning, office cleaning, contract cleaning, commercial cleaning, domestic cleaning, communal area cleaning, and pressure washing services.

  2. What is end of tenancy cleaning? End of tenancy cleaning is a thorough cleaning service provided to rental properties when tenants move out, ensuring the property is left in pristine condition for the next occupants.

  3. Do you provide carpet and floor cleaning services for homes and businesses?Yes, we offer professional carpet and floor cleaning services for both domestic and commercial properties, using advanced equipment and techniques to achieve optimal results.

  4. What types of carpets and flooring do you clean?We clean all types of carpets and flooring, including carpets, rugs, hardwood floors, laminate flooring, tiles, and vinyl flooring.

  5. Can you tailor your cleaning services to suit my specific needs?Yes, we offer customizable cleaning packages to meet the unique requirements of each client, ensuring that we deliver the best possible results.

  6. Do you provide office cleaning services for businesses?Yes, we offer comprehensive office cleaning services, including regular cleaning, deep cleaning, and specialized services to maintain a clean and hygienic work environment.

  7. What is contract cleaning?Contract cleaning involves a long-term agreement between ASAP Cleaning Company and a client for regular cleaning services, typically scheduled on a recurring basis.

  8. Do you offer commercial cleaning services for businesses and commercial properties?Yes, we provide commercial cleaning services for a wide range of businesses and commercial properties, including offices, retail stores, restaurants, and more.

  9. Can you handle large-scale cleaning projects for commercial properties?Yes, our team is equipped to handle large-scale cleaning projects for commercial properties of all sizes, ensuring efficient and thorough cleaning solutions.

  10. What does domestic cleaning involve?Domestic cleaning includes regular cleaning services for residential properties, covering tasks such as dusting, vacuuming, mopping, and surface cleaning.

  11. Do you provide communal area cleaning for apartment buildings and shared spaces?Yes, we offer communal area cleaning services for apartment buildings, condominiums, and other shared spaces, ensuring that common areas are clean and well-maintained.

  12. Can you pressure wash outdoor surfaces such as driveways, patios, and sidewalks?Yes, we provide pressure washing services to clean and restore outdoor surfaces, including driveways, patios, sidewalks, and exterior walls.

  13. What equipment and cleaning products do you use? We use professional-grade equipment and eco-friendly cleaning products that are safe, effective, and environmentally friendly.

  14. Do you provide cleaning services on weekends and evenings? Yes, we offer flexible scheduling options, including weekend and evening appointments, to accommodate the needs of our clients.

  15. Can I book a one-time cleaning service, or do I need to sign a contract?We offer both one-time cleaning services and long-term contracts, allowing clients to choose the option that best suits their needs.

  16. How far in advance do I need to book a cleaning service?We recommend booking your cleaning service as far in advance as possible to ensure availability, especially during peak seasons and busy periods.

  17. Do I need to provide cleaning supplies and equipment, or do you bring your own?We bring our own cleaning supplies and equipment, ensuring that we have everything needed to complete the job to a high standard.

  18. Are your cleaning staff trained and experienced? Yes, our cleaning staff are fully trained, experienced professionals who are dedicated to delivering exceptional cleaning results.

  19. Do you offer satisfaction guarantees for your cleaning services? Yes, we stand behind the quality of our work and strive to ensure complete customer satisfaction with every cleaning service we provide.

  20. What safety measures do you have in place to protect clients and staff during the cleaning process?We adhere to strict safety protocols and guidelines to protect the health and safety of both our clients and staff, including wearing appropriate personal protective equipment (PPE) and following sanitation procedures.

  21. Can you provide references or testimonials from satisfied clients?Yes, we can provide references and testimonials from satisfied clients who have used our cleaning services in the past.

  22. How do you determine the cost of a cleaning service? The cost of a cleaning service depends on factors such as the size of the property, the scope of work, and any additional services requested. We provide transparent pricing and quotes before starting any job.

  23. Do you offer discounts for recurring cleaning services?Yes, we offer discounts for clients who schedule recurring cleaning services on a regular basis.

  24. What areas do you serve?We serve clients throughout Southwest London, including but not limited to Richmond upon Thames, Wandsworth, Lambeth, Hammersmith and Fulham, Merton, Kingston upon Thames, and Sutton.

  25. Can I request additional cleaning services not listed on your website?Yes, we are happy to accommodate special requests and additional cleaning services not listed on our website. Simply let us know your requirements, and we will do our best to accommodate them.

  26. Do you offer same-day cleaning services for emergencies? Yes, we understand that emergencies can arise, and we strive to accommodate same-day cleaning services whenever possible, depending on availability.

  27. How do I schedule a cleaning service with ASAP Cleaning Company? You can schedule a cleaning service by contacting us via phone, email, or through our website. Our friendly team will assist you in scheduling a convenient appointment.

  28. What payment methods do you accept? We accept various payment methods, including cash, credit/debit cards, bank transfers, and online payments, for your convenience.

  29. Do you provide invoices for your cleaning services? Yes, we provide detailed invoices for all cleaning services rendered, including a breakdown of services provided and total costs.

  30. How can I provide feedback or address any concerns about my cleaning service?We welcome feedback from our clients and encourage you to contact us with any concerns or feedback you may have. Your satisfaction is our priority, and we are committed to addressing any issues promptly and effectively.

Frequently asked questions

  • Q: What equipment do you use?

    A: Asap Cleaners are trained to use PROCHEM products for carpet, upholstery, and rugs. 

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  • Q: Do you provide the cleaning equipment and detergents?

    A: Only for certain services. For example, End of Tenancy, Deep Cleaning , Carpet, & Upholstery Cleaning or Floor Cleaning. However, services such as One-Off Regular Cleaning, Basic Scheduled Cleaning, Office Cleaning do not include any equipment and detergents in the price. As some clients prefer to provide there own equipment & products. We can provide them for an additional fee of £20

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  • Q: Is the treatment effective against coronavirus (COVID-19)?

    A: We use BS EN 1276 certified viricides. This means that they have been lab-tested against a wide variety of germs and proven to destroy 99.999% of pathogens found on surfaces.

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  • Q: Is there a quality guarantee?

    A: Our End of Tenancy and Deep Cleaning services have a quality guarantee of 48 hours. Or 72hrs if the job was completed on a friday. To allow for return visit on the next working day. In other words, in case you are unhappy with the job done, you can request re-clean within three days. Although if there are any incurring parking charges. This will not be included unless a premium package was purchased. 

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  • Q: Are there any deposits?

    A: We only take deposits for jobs costing more than £200. With a half payment to be paid in advance. Then remainder to be paid on the day work has been completed. Although jobs under £200 maybe asked to pay a £20 Booking Fee to secure booking date.

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